Booking Terms & Conditions

1. Introduction

Welcome to LastMinuteHolidayCottages.co.uk. These terms and conditions govern your use of our website and the services we provide. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.

LastMinuteHolidayCottages.co.uk is a holiday deals aggregator service. We showcase offers and discounts from various UK holiday providers, but we do not directly sell or provide holiday services ourselves.

If you do not agree with any part of these terms, please do not use our website.

2. Definitions

Throughout these terms, the following definitions apply:

• "We", "Us", "Our" refers to LastMinuteHolidayCottages.co.uk, the operators of this website.
• "You", "Your" refers to you, the user of our website.
• "Holiday Provider" refers to the third-party companies that offer holiday accommodations, packages, or related services through our platform.
• "Deal" refers to any offer, discount, promotion, or special rate displayed on our website.
• "Booking" refers to a reservation made with a Holiday Provider through a link from our website.
• "Content" refers to all information, text, images, data, links, software, or other material displayed on or available through our website.

3. Using Our Service

By using our service, you agree to:

• Use our website in accordance with these terms and conditions
• Use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party
• Not engage in any conduct that could damage, disable, overburden, or impair our website or interfere with any other party's use of it
• Not obtain or attempt to obtain any materials or information through any means not intentionally made available through our website
• Be responsible for maintaining the confidentiality of your account details and password

We reserve the right to restrict access to some or all of our website at our discretion.

4. Booking Process

Our website allows you to view and compare holiday deals from various UK holiday providers. When you select a deal, you will be redirected to the Holiday Provider's website to complete your booking.

The booking process typically works as follows:

1. You browse and select a deal on LastMinuteHolidayCottages.co.uk
2. You click through to the Holiday Provider's website
3. You complete the booking directly with the Holiday Provider
4. The Holiday Provider sends you booking confirmation and handles all aspects of your holiday booking

Any contract for the supply of holiday services is between you and the Holiday Provider. LastMinuteHolidayCottages.co.uk is not a party to this contract and accepts no liability in relation to the delivery of the holiday services.

5. Our Role as a Deals Aggregator

LastMinuteHolidayCottages.co.uk operates as a deals aggregator and affiliate marketing platform. Our role is to:

• Source and display holiday deals from various UK holiday providers
• Provide accurate information about these deals to the best of our ability
• Direct you to the Holiday Provider's website to complete your booking
• Earn commission from Holiday Providers when bookings are made through our referral links

We do not charge you any fees for using our service. Our revenue comes solely from commissions paid by Holiday Providers when you make a booking after clicking through from our website.

While we make every effort to ensure the accuracy of the information displayed on our website, we cannot guarantee that all information is complete, accurate, or up-to-date at all times.

6. Third-Party Holiday Providers

The holidays and related services advertised on our website are provided by third-party Holiday Providers. These providers have their own terms and conditions that will apply to your booking.

We recommend that you carefully read the Holiday Provider's terms and conditions before completing any booking. These will cover important aspects such as:

• Booking conditions
• Payment terms
• Cancellation policies
• Refund procedures
• Service standards
• Any additional fees or charges

LastMinuteHolidayCottages.co.uk is not responsible for the content, policies, or practices of any Holiday Provider. Any queries or issues relating to a booking should be directed to the relevant Holiday Provider.

7. Pricing & Payments

We strive to ensure that all pricing information displayed on our website is accurate. However, prices can change frequently, and occasional errors may occur.

7.1 Price Information

The following applies to pricing on our website:

• All prices shown are as provided by the Holiday Provider
• Prices may be displayed as a total amount, per person, per night, or with minimum stay requirements as specified
• The final price you pay will be determined by the Holiday Provider based on your specific booking details
• Additional fees (such as cleaning fees, pet fees, or service charges) may apply and will be disclosed during the booking process

7.2 Payment Processing

LastMinuteHolidayCottages.co.uk does not process any payments. All payments are handled directly by the Holiday Provider through their own secure payment systems. We have no access to your payment information.

8. Cancellations & Refunds

Cancellation policies and refund procedures are determined by the Holiday Provider you book with, not by LastMinuteHolidayCottages.co.uk.

Before making a booking, we strongly recommend that you:

• Read the Holiday Provider's cancellation policy carefully
• Consider purchasing appropriate travel insurance
• Keep a record of all booking confirmations and communications

If you need to cancel a booking, you should contact the Holiday Provider directly using the contact information provided in your booking confirmation.

While we cannot process cancellations or refunds directly, our customer support team may be able to offer guidance or assist with communication if you encounter issues with a Holiday Provider.

9. User Accounts

You may browse our website without creating an account. However, registering for an account allows you to access additional features such as:

• Saving favorite deals
• Setting up personalized deal alerts
• Receiving tailored recommendations

9.1 Account Registration

When registering for an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account

9.2 Account Termination

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these terms or engaged in fraudulent or abusive behavior.

You may close your account at any time by contacting our customer support team.

10. Website Content

10.1 Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is our property or the property of our content suppliers and is protected by UK and international copyright laws.

You may view, download, and print content from our website for your personal, non-commercial use only. You may not:

• Republish, reproduce, duplicate, copy, or redistribute any content from our website for commercial purposes
• Sell, rent, or sub-license material from our website
• Reproduce, duplicate, or copy content for any purpose without our express written consent
• Modify or alter any content on our website

10.2 User-Generated Content

If you contribute content to our website (such as reviews or comments), you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

You represent and warrant that your content:

• Is accurate and not misleading
• Does not infringe any third party's intellectual property rights
• Does not contain defamatory, offensive, or inappropriate material
• Complies with all applicable laws and regulations

We reserve the right to remove any user-generated content at our discretion.

11. Limitation of Liability

To the fullest extent permitted by applicable law, LastMinuteHolidayCottages.co.uk shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Damages relating to your access to, use of, or inability to access or use our website
• Damages relating to any conduct or content of any third party on our website
• Damages relating to any holiday or service purchased or obtained through a Holiday Provider

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited by English law

Our website may contain links to third-party websites. These links are provided for your convenience only and we have no control over the content of these websites. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.

12. Privacy & Data Protection

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the data practices described in our Privacy Policy.

We use cookies and similar technologies to enhance your experience on our website. For more information about how we use cookies, please refer to our Cookie Policy.

13. Complaints Procedure

We strive to provide a high-quality service at all times. If you have a complaint about our service, please follow these steps:

1. Contact our customer support team via email at help@LastMinuteHolidayCottages.co.uk or through our Contact Form
2. Provide details of your complaint, including any relevant reference numbers or dates
3. We will acknowledge your complaint within 2 business days
4. We aim to resolve all complaints within 14 days

For complaints relating to a Holiday Provider's services, we recommend that you contact the provider directly in the first instance. If you're unable to resolve the issue with them, please let us know, and we'll do our best to assist.

14. Changes to Terms

We may update these terms and conditions from time to time to reflect changes in our services, user feedback, or legal requirements. When we post changes to these terms, we will revise the "last updated" date at the top of this page.

We encourage you to periodically review these terms to stay informed about our policies. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms.

For significant changes, we may notify you by email or through a notice on our website.

15. Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Us

If you have any questions about these terms and conditions, please contact us:

• By email: help@LastMinuteHolidayCottages.co.uk
• By using our Contact Form
• By post: BargainUKHolidays Ltd, 123 Holiday Street, Manchester, M1 2AB